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Our goal is to help you find the right patient flow system, so we’re here to listen and help, not upsell you on extras you don’t need. Get in touch with a Prompt.Health solution consultant to help you to determine exactly what you need.

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Kristan Henderson
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Patient Flow for Veterinary Centers

Healthy patients. Happy humans.

WorkflowRT from Prompt.Health gives you real-time visibility to effectively manage the challenges of on-site patient flow – for both your pet patients and your human clients. 

With WorkflowRT, your staff can view live status view boards for all the information they need to more easily manage their workday, utilize and schedule resources more effectively, and be aware of bottleneck and long wait times. With the use of a real-time location system (RTLS), live status view boards keep staff continuously and automatically updated on the location and status of every pet in your center. This same RTLS system delivers live waiting room updates and automated text messaging so your human clients stay informed at every step of their pet’s visit.

“WorkflowRT provides us with constant visibility into our patient flow, allowing us to be even more effective and focused on delivering the best experience for our patients and their owners.”
Tracey Johnson, Hospital Director
VCA South Shore Weymouth Animal Hospital


More visits, better satisfaction, increased safety

And by eliminating registration lines, reducing time in waiting areas, and providing data on contact tracing, you can feel confident you’re providing the safest care environment for patients, clients and staff. As a result, you can accommodate more visits, enhance safety, increase client satisfaction and ease stress and frustration for everyone on your staff.

Let our Real time Location System do the work.

We’ve designed a patient flow solution that literally updates itself – no forms, no data pulls, no manual input required. You get patient flow software powered by a real-time location system (RTLS) right out of the box. That means your patient flow software is automatically and continuously updated as patients and staff move around the facility – all without staff lifting a finger.


Patient Flow 1

Live On-Site Patient View Board

WorkflowRT gives your team real-time visibility into the current location and status of every patient in your center through each phase of their visit. Staff can more effectively manage their daily workflow and be aware of bottlenecks, long wait times, and unattended patients.

veterinary clinics view board
veterinary clinics view board

Patient and Family Communication

Quick at-a-glance screens keep patients updated on expected wait times and automated text messaging gives instant updates to family members. Whether in your waiting room, a coffee shop, or across the miles, patients and families stay informed.

Patient Flow 3
Patient Flow 3

Patient Flow Reports

With built-in patient flow reports, you can keep tabs on your key metrics to start tackling areas for improvement and measure results from day one.

Patient Flow 3
Patient Flow 3

Contact Tracing Reports

Because the WorkflowRT patient flow system uses real-time location technology, you can quickly and easily identify patients and staff who have come into contact with a contagious individual. 

Patient Flow 4
Patient Flow 4

Simple setup, serious effectiveness

Our RTLS technology offers the easiest setup ever! Seriously: No tools, no wires, no complicated IT infrastructure or support needed. Everything you need comes preconfigured for you for a quick and easy self-install; and we handle all updates and maintenance.

1. Plug it in

Just open the box and plug the connectivity station into the power outlet.

1. Plug it in

2. Place Location Sensors

Attach location sensors to the walls. The location labels on the sensors will tell you where they should be placed e.g. hallway, exam room, etc.

2. Place Location Sensors

3. Assign badges

Scan a Prompt Pass, give it to your patients when they check in, and start seeing their location and status in real time.

3. Assign badges
Patient Flow B

Dare to Compare

We’ve designed our patient flow system for veterinary centers like yours. With Prompt.Health, you get true patient flow automation right out of the box. Want to see how we stack up against the competition?

View our at-at-glance comparison chart >

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