Family Messaging

During emergency incidents such as infectious disease outbreaks, it is often necessary to restrict visitor access to hospitals and healthcare organizations. This inability to be at the bedside of a loved one creates feelings of anxiety and distress for family members, as well as for the patients themselves.

The Prompt.Health Family Messaging application is an easy and convenient solution for care providers to send updates to family members via text messages.  

Key Benefits

  • Quick & easy way for staff to send messages to loved ones
  • Ability to send pre-defined or free-text messages 
  • Can be used by any authorized member of the healthcare team
  • Helps relieve family anxiety when they are not able to be at a patient’s bedside
  • Provides patients with peace of mind knowing their family members are staying informed
  • Reduces call volume allowing care team to focus on the patient  

Features Include

  • Ability to send text messages to a single person or group of recipients
  • Unlimited number of recipients per patient 
  • Web-based, easy to access on any workstation or mobile device connected to hospital network
  • HIPAA compliant

You might also be interested in our Visitor Management solution


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